Welcome to ACE-UG. These Terms and Conditions govern your access to and use of the website https://aceug.in/, including the information, course listings, educational resources and services made available through it.

By accessing or using this website, you agree to these Terms and Conditions to the extent applicable to your use. If you do not agree with these terms, please discontinue use of the website.

In these terms, “ACE-UG,” “we,” “our” and “us” refer to ACE-UG and “you” or “your” refers to any visitor, student, parent, guardian or other user of the website.

Use of the Website

You may use this website to learn about ACE-UG, explore courses, submit enquiries and obtain information about entrance examination preparation and related educational services.

When using the website, you agree to:

  • Provide accurate and complete information when submitting forms or enquiries.
  • Use the website only for lawful purposes.
  • Avoid activities that may disrupt, damage or interfere with the website or its security.
  • Not attempt unauthorised access to website systems, accounts or restricted areas.
  • Not submit fraudulent, misleading, abusive or unlawful content.
  • Respect the intellectual property rights of ACE-UG and other parties.

We reserve the right to take appropriate action against misuse of the website, subject to applicable law.

Course Information and Availability

ACE-UG may list courses related to entrance examinations and undergraduate admissions, including CUET, CLAT, AILET, IPU CET, IPMAT, DU LL.B., NCHM JEE and BBA entrance examinations.

Course descriptions, fees, batch schedules, delivery formats, duration, faculty details, study materials and other features may vary by programme and admission cycle.

Although we aim to keep the information accurate and up to date, users should confirm the latest course details with ACE-UG before making an enrolment or payment decision.

A course enquiry or submission of an online form does not, by itself, guarantee admission to a course or confirm a seat.

Enquiries and Registration

When you submit an enquiry or registration form, you agree to provide information that is accurate to the best of your knowledge.

You are responsible for checking the details you submit, including your contact information and selected course.

ACE-UG may contact you to respond to your enquiry, clarify course requirements, explain available options or provide relevant updates.

Registration is considered complete only when the applicable enrolment requirements have been fulfilled and confirmation has been provided by ACE-UG, where applicable.

If you are a parent or guardian enquiring on behalf of a student, you should ensure that the information supplied is accurate and that you have the appropriate authority to provide it.

Course Fees and Payments

Course fees are displayed on the relevant course page or communicated through an authorised ACE-UG representative.

Before making a payment, please confirm:

  • The selected course and learning format.
  • The applicable course fee and any additional charges, if any.
  • The course duration and batch schedule.
  • The services, materials and support included in the course.
  • The applicable cancellation, transfer and refund terms.

Where applicable, taxes or other charges will be communicated before payment.

Payments should be made only through payment methods or channels authorised by ACE-UG. Please retain your payment receipt or transaction reference for future enquiries.

If a payment is unsuccessful, duplicated, disputed or incorrectly recorded, contact ACE-UG with the relevant transaction details so that the matter can be reviewed.

Cancellations, Refunds and Course Transfers

Cancellation, refund and course-transfer requests will be handled according to the policy communicated for the relevant course at the time of enrolment, subject to applicable law.

Before paying for a course, students should ask ACE-UG to confirm the applicable terms, including:

  • Whether cancellation is permitted.
  • The deadline and process for submitting a request.
  • Any applicable deductions or administrative charges.
  • Whether a transfer to another batch or course is permitted.
  • The expected process and timeline for processing an approved refund.

Please submit cancellation or refund requests through the official contact details provided on this website and retain any acknowledgement.

Refund eligibility and the amount, if any, will depend on the applicable course terms, the circumstances of the request and relevant legal requirements. Nothing in these Terms and Conditions is intended to exclude consumer rights that cannot lawfully be excluded.

Online and Offline Course Delivery

ACE-UG may offer online, offline or blended learning options, depending on the course.

For offline classes, students are expected to follow the applicable class schedule, attendance requirements and reasonable classroom rules communicated by ACE-UG.

For online classes, students are responsible for maintaining a suitable internet connection, compatible device and any required software unless otherwise specified by ACE-UG.

Online sessions may be affected by technical issues, network interruptions or circumstances beyond our reasonable control. Where a disruption affects a scheduled class, ACE-UG will communicate any applicable rescheduling or alternative arrangements.

Course-specific details, including access duration, class recordings, attendance rules and missed-class arrangements, should be confirmed before enrolment.

Educational Information and No Guarantee of Results

ACE-UG provides educational information, entrance examination preparation and related guidance.

Examination dates, syllabuses, eligibility requirements, admission criteria, seat availability, counselling procedures and selection policies are determined by the relevant examination authorities and institutions.

We make reasonable efforts to present useful information, but official notifications and institutional admission rules should always be treated as the primary source for examination and admission decisions.

Enrolment in a course does not guarantee:

  • A particular examination score or rank.
  • Qualification in an entrance examination.
  • Admission to a particular university, college or programme.
  • A scholarship, placement or employment opportunity.

Individual outcomes depend on factors including preparation, performance, eligibility, competition, institutional criteria and decisions made by the relevant authorities.

Student Conduct

Students enrolled in ACE-UG courses are expected to behave respectfully towards faculty, staff and other students.

Students must not engage in harassment, abusive behaviour, cheating, disruption of classes, unauthorised recording or distribution of restricted course materials, or any other conduct that violates applicable law or communicated course rules.

ACE-UG may investigate reported misconduct and take proportionate action in accordance with applicable law and the relevant course policies. Where appropriate, this may include warnings, restrictions on participation or other reasonable measures.

Any action affecting course access or enrolment will remain subject to applicable contractual terms and legal rights.

Intellectual Property Rights

Unless otherwise stated, website content, including text, graphics, logos, designs, educational materials, videos and other original resources, is owned by ACE-UG or used with appropriate permission.

You may access this material for personal, non-commercial informational and educational purposes.

You must not, without the necessary permission:

  • Reproduce or republish website content for commercial use.
  • Sell, redistribute or publicly share restricted course materials.
  • Copy or modify website content in a way that infringes intellectual property rights.
  • Use ACE-UG branding or logos in a manner that suggests unauthorised affiliation.
  • Upload or distribute protected materials on third-party platforms without permission.

Nothing in these terms transfers ownership of ACE-UG intellectual property to website visitors or students.

User Submissions and Communications

When you submit a message, enquiry or other content through our website or official communication channels, you confirm that the information is lawful and does not knowingly infringe the rights of another person.

Please do not submit confidential or sensitive information through general enquiry forms unless it is necessary and requested through an appropriate channel.

Personal information submitted through the website is handled in accordance with our Privacy Policy.

Third-Party Websites and Services

Our website may contain links to third-party websites, examination portals, universities, payment services, social media platforms or other external resources.

These links are provided for convenience or informational purposes. ACE-UG does not necessarily own, operate or control those third-party services.

You should review the relevant terms, privacy policies and official information published by those providers before using their services or relying on their content.

The inclusion of a third-party link does not automatically imply endorsement or guarantee the accuracy, availability or security of that service.

Website Availability and Changes

We aim to keep the website accessible and functional. However, we do not guarantee uninterrupted access or that the website will always be free from errors, technical issues or temporary downtime.

We may update, modify, suspend or discontinue website features, content or services when reasonably necessary, including for maintenance, security, operational or business reasons.

Where a change materially affects an enrolled student’s course or agreed service, the applicable course terms and legal obligations will govern the matter.

Limitation of Liability

To the extent permitted by applicable law, ACE-UG will not be responsible for losses arising solely from factors outside its reasonable control, including third-party website outages, external examination-authority decisions, internet service interruptions or inaccurate information published by an independent third party.

We do not exclude or restrict liability where such exclusion or restriction is prohibited by law. Nothing in these terms limits any statutory consumer rights or other legal protections that apply to you.

Users should verify important examination and admission information with the relevant official authority before acting on it.

Privacy and Personal Information

Your use of the website may involve the collection and processing of personal information, such as details submitted through enquiry forms.

Our handling of such information is explained in the ACE-UG Privacy Policy, available through the website.

By submitting information, you acknowledge that it may be processed for the purposes explained in the Privacy Policy and subject to applicable law.

Changes to These Terms

ACE-UG may revise these Terms and Conditions to reflect changes in website functionality, courses, services or applicable legal requirements.

The updated version will be published on this page with a revised Effective Date. Where required by law or an existing agreement, additional notice or consent will be provided.

Your continued use of the website after revised terms are published will be subject to those terms to the extent permitted by applicable law.

Governing Law and Disputes

These Terms and Conditions are governed by the laws of India, subject to applicable legal requirements.

Any dispute relating to the website or services should first be raised with ACE-UG so that the matter can be reviewed and, where possible, resolved amicably.

Nothing in this section prevents a consumer from exercising any statutory right or approaching a competent authority or forum where permitted by applicable law.

Contact Information

For questions about these Terms and Conditions, course enrolment, payments or other website-related matters, contact ACE-UG using the details below.

ACE-UG

Address: 28/5A, Double Storey, Ashok Nagar, Tilak Nagar Jail Road, Near Tilak Nagar Metro Station Gate No. 3, New Delhi – 110018, India

Phone / WhatsApp: +91 8588854548

Email: aceug365@gmail.com

Website: https://aceug.in/

Please include relevant details in your communication so that we can understand and respond to your request.

By accessing or using the ACE-UG website, you acknowledge that you have had the opportunity to read these Terms and Conditions.